物流政策

Thank you for choosing xmiss's premium tea products. Below are our shipping information:

1. Processing Time: After order confirmation, we will pack and ship within 1–3 business days.

2. Delivery Time:

🇨🇦 Canada / 🇺🇸 USA: Estimated 7–15 business days
Other International Regions: Estimated 10–20 business days
The above times are for reference only. Actual arrival times may be delayed due to customs inspection, holidays, or force majeure.

3. Shipping Fees: Shipping fees will be displayed at checkout. The specific amount is calculated based on the destination.

4. Tracking: After your order is shipped, we will send you a tracking number via email. You can use this to check the status of your package.

5. Customs and Duties

International orders may be subject to import duties and taxes in the destination country.

These costs are the buyer's responsibility; xmiss is not responsible for paying any customs fees.

We recommend that you understand the import regulations of your country before placing an order.

6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of receiving the goods and provide relevant photos or proof. We will assist in handling the matter.

7. Contact Us
For logistics-related inquiries, please contact: masen8023@gmail.com